Can I book appointments online?
Online Appointment Booking is available for customers to book service appointments. Use Book Appointment button on store location pages on our grooming page to find store or preferred groomer. Appointment requests will be confirmed via email or text by the store. You'll need to have up-to-date vaccinations to be able to receive services. Please upload the proof of vaccinations or bring proof of vaccinations to the store.
I’m pretty particular about what products I use on my pet. How about you guys?
Same. In fact we’re so particular, we made our own product line. WildSaint was designed to help your dog look and feel great. Plus, Unlike most dog shampoos, our WildSaint products use ingredients you’ll actually recognize that are all natural, USDA certified organic and USA-sourced.
I know it sounds terrifying, but will you bathe and groom my cat? How about other animals besides dogs?
Cat grooming is not for the faint of heart, but we actually DO provide it at certain locations.
I’m not comfortable with the idea of muzzles. Do you use them?
Only if absolutely necessary. Some pets get really, really stressed during grooming, and that can lead to aggression. We have to keep our groomers safe, and sometimes muzzles are the only way. But if you’re not okay with the idea of muzzles for any reason, just let your groomer know ahead of time.
How long will it take to transform my dog into a fresh-smelling vision of loveliness?
About 3 hours. Of course, every pet is unique, so depending on how shaggy a mane he has or how much of a fan of water he is, your timing may vary a little. But we’ll give you a call as soon as we’re done.
Does my dog have to get all his shots to be groomed?
That’s our recommendation. It’s for your pet’s safety and the safety of others. However, the only one we absolutely require is the rabies vaccination.
My dog is, shall we say, not the friendliest with other dogs. Is that ok?
That’s a tough one. We think all dogs deserve great grooming, and most of the time we can accommodate even tough customers. In some cases, we may require special appointment times and may also charge a special handling fee depending on your pet’s needs. And, if it comes down to it, we may even have to turn down the appointment if we don’t think we can handle your dog safely. Thanks for understanding.