I asked about a new treat that had come out from Natural Choice. The employee said the store did not have it in stock but would check for me to see if it was available. Haley informed me that they could get it and ordered in some of the product which I will pick up next time I am in the store. This new product is a lamb based treat which is one of the few treats my Pug can eat as he is allergic to chicken and beef products. Haley was very helpful and friendly even asking the name of our dog as we walked into the store.
Loved my first Chuck & Don's experience. I love that you're so supportive to the small business pet community. I heard about you from a pet networking group! Alec (Centennial, CO store) was great, informative and friendly Thank you!
You really have GREAT customer service. The employee (Centennial CO store) was very eager to assist me and answered all my questions.
I appreciate the knowledge of the employees here. When my Bernese wasn't eating, they helped me problem solve a variety of options. We chose canned pumpkin, which he seemed to like! The personal attention each customer receives is fantastic-keep it up!
Rose (Centennial CO store) was very knowledgeable on the dog food I was purchasing. I had a question on when I should move my dog to adult dog food and what was the difference. I was impressed with her quick response. She even helped me with purchasing some additional treats for Reagan, that would help her with her hips. It was a great experience, as always. I've been to many of your stores and everyone is always so helpful. I'm so excited that you now have stores in Colorado. When I would go back to Minnesota, I made sure to stop by Chuck and Don's.
Danielle (Littleton CO store) not only helped me with my questions, but gave me a wonderful recommendation to a new food that would help my dogs health issues. Thank you.
It was through an acquaintance that I heard of Chuck & Don's. I had never heard of it. The pet food shop where I had bought my cat food for the last 14 years or so closed its doors recently and I was wondering where I could go that I would like. Of course there are other pet food shops around that I could choose from. I really liked the Denver Cherry Creek store. The business hours are the best and very convenient for me. The young man and woman working that evening were just delightful, friendly and helpful. I really appreciated and enjoyed my experience there and I will be going back for sure.......my cats need to eat!!
I had a great experience in a store I have never visited. It was easy, clean, fair priced and with knowledgeable staff to assist in purchasing. No pressure or hard sell which makes the shopping experience even more enjoyable.
Great first experience! Good selection of items that we hadn't seen before at other larger retailers. Friendly and knowledgeable associates. Definitely converted us over, we will be shopping here again!
It has always been a pleasure to shop at Chuck & Dons. They make my pet welcome too. Very friendly staff who "made over" my dogs and offered them treats. Danielle was very friendly and was of great assistance.
$100 Chuck & Don's Gift Card Winner
Colleen from Lakeville
"As soon as I walked in to the store I loved it. It was a nice environment. I knew why almost a year before my boyfriend stopped going to Pet Smart and starting coming here. The lady at the counter greeted me and asked if I needed help. She looked up our account and went and grabbed the food I needed. She asked me questions about my dog, Brooklyn, and we soon found out we had dogs in common. She suggested healthy treats and good chew bones that didn't break off in chunks so I didn't have to worry as much about choking. After I paid she told me about the survey and then helped me carry the BIG bag of dog food out to the car. She also remembered to cut the bar code off the bag of food so I could receive the 12th free, which is why Harri, my boyfriend, started going there in the first place, so he just told me. :) Thank you Stacy B. for the great service!"
$75 Chuck & Don's Gift Card Winner
Lesley from Roseville
"Amanda has made us feel so welcome every time we've come in and loves our Boston Terriers! She says 'they're her favorite dogs' and hasn't forgotten their names (as well as ours) which makes it special and comfortable to be there. She knows her products very well and takes the time to help when needed. She's helpful and kind and is a great asset for Chuck & Don's. Keep up the good work Amanda! Thank you!"
$50 Chuck & Don's Gift Card Winner
Nancy from Red Wing
"I have always been greeted with a smile and found the clerks extremely friendly and very knowledgeable. It is a pleasure to shop there. Good work!!!!! I told them I needed cat litter but did not like the new smelly World's Best Cat Litter and she suggested the regular was equally as effective and the lilac flavor was not in it."
2011 Paw Print fundraiser results are up 32% from 2010!
Minnesota stores raised $48,002.51 with Chuck & Don's donating another $12,000.63 totaling $60,003.00. Checks for $20,001.00 were distributed to Red Lake Rosie's Rescue, Minnesota Humane Society and St. Francis of Assisi Animal Rescue.
Colorado stores raised $2,999.99 with Chuck & Don's donating $750.00 totaling $3,749.99, all going to Humane Society of the South Platte Valley.
Chuck & Don's matched at the 25% level.
You do carry a brand of treats my dog loves, the team member found it for me even though I did not know the brand name but I explained the product to him.
Local celebrities from media, entertainment, business, sports and politics are being invited to participate for a chance to create and share their artistic vision of a simple dog or cat figure. The guest "artists" will be given a model of a dog or cat to paint or decorate. Judging of the ten "painted pets" will be held at the Chuck & Don's booth at the Annual Furry Scurry on May 5th following the race. Phillip Tedeschi of Animal Planet fame and Clinical Director of DU's Human-Animal Connection will judge the pet artwork.
I had heard about the store on the radio. I have show Silky Terriers and am very particular about what products I feed my dogs. They had the brand that I feed and I tried another brand that was recommended to me by another breeder.
Join us at our stores in Centennial, Denver-Cherry Creek, Littleton and our new location in Aurora. Each store will have its own entertainers, prizes, treats and attractions. See a PDF with a complete listing by store.
Our grand openings will be an uplifting experience for you and your pet, as our products, expertise and customer service are every day.
Submit a photo of your pet to our Best in Show page.
Ask Chuck a question about your pet. Or find answers to your pet questions.
Individual store hours and holiday hours.
Search Chuck & Don's website.
