How do I register my rescue on the Chuck & Don's website?


Question

I would like to register my rescue so we may have adoption days events with you. The store manager directed me to the website but I don’t see where I can register. Can you help?

Thank you!
Shannon

Answer

Hello Shannon,

Here is the link to fill everything out online; https://chuckanddons.com/host/

Thank you for your time. Please let me know if there is anything else we can help with!

“The Chuck”

www.chuckanddons.com | On Facebook, Twitter and Instagram

Can a humane society in a rural area apply for a Chuck & Don's grant?


Question

Can a humane society in a rural area apply for a Chuck & Don’s grant for spay and neuter?

– Pat M.

Answer

Hello Pat,

For our winter Paw Print Fundraiser, our store team members vote for the three recipients. If you’d like to send us some information about the organization, and it’s a 501c3 non-profit organization, we can include it in the voting information that goes out to the team. Let me know if you have any other questions.

Sincerely,
The Chuck

When are you going to open a store in Colorado Springs?


Question

When are you going to open a store in Colorado Springs? Chuck & Don’s is the one thing we miss since moving from Forest Lake, MN. The closest store now is in Castle Rock and a little too far away.

Thanks
Jay

Answer

Hello Jay,

Our next Colorado store will be Frisco (opening in November 2016). Beyond that, we’re still working on additional locations. I will let our real estate team know that you’ve requested Colorado Springs. They keep a running list of customer requests.

We miss you too! Best of luck in Colorado.

Best regards,
The Chuck

Do you sell Ocu Glo?


Question

Do you sell Ocu glo?
– Bill S.

Answer

Hello Bill,

Unfortunately we do not sell Ocu Glo. I did some researching online and it appears that it can only be sold by veterinarians. However, the product is produced by veterinarians so they can sell it to you from their website as well.  They do highly recommend talking with your vet before putting your pet on this product to make sure it’s right for you.  At this time we do not carry any similar products in our store.

Are you hiring in your corporate office?


Question

Hello, I am interested in a Marketing support position in Colorado. I am a loyal supporter of your company with extensive field and corporate marketing experience, but was unable to see if you hire specifically for Colorado. Thank you.
Nancy L.

Answer

Hi Nancy,
Thank you for writing. All of our job openings for the various markets (including Colorado) are listed on our website. Thank you for being a Friend of Chuck and again for writing. Please continue to check our website for available positions.

“The” Chuck
Chuck & Don’s Pet Food & Supplies
www.chuckanddons.com | On Facebook, Twitter and Instagram

Can I track my own Chuck & Don's receipts?


Question

It says on your website as a friends of Chucks member, you’ll enjoy … RECEIPT TRACKING, how do you get that option? I can’t find anywhere on the site where I can log onto my account to find this info, it would be really nice to be able to see purchases I have made. Thank you
Steve G

Answer

Hi Steve,
Thank you for writing, our stores are able to look up previous purchases for you. Currently our system is not set up for customer access; I will suggest this to our Tech Department.

“The” Chuck
Chuck & Don’s Pet Food & Supplies
www.chuckanddons.com | On Facebook, Twitter and Instagram

Can you donate to my high school project?


Question

I am part of a Senior project group for Anoka Senior high. We are making tie blankets from polar fleece and gathering donations of pet supplies to bring to the animal rescue centers in Anoka County. The rescue center I personally have chosen to work with is Angel of Hope rescue center.

As much as I would love to take each of these sweet animals home with me, I know I can’t. That’s why I want to do something for them. Providing them with a blanket and or toys of their own gives them comfort and warmth that they can take with them to their new forever home. Many of these animals come to the shelters from abuse and neglect. I want them to experience a little love and kindness during their stay at the shelter.

I am writing today in hope that you would be able to help me be successful in my mission. Would Chuck and Don’s be able to donate any pet supplies to help me be successful in my mission by Christmas? Both myself and these loving little animals would be so appreciative.

Thank you so much,
Respectfully,
Elisabeth S.
Senior at Anoka Senior High

Answer

Dear Ellie,

I checked with the closest store to Anoka and that is our Coon Rapids location and here is their response:

Angle of Hope is a rescue we currently work with at the Coon Rapids location and we give donations to them on a monthly bases and our foster cats are also from Angle of Hope. I would love to do something but we are doing an in store drive for another local rescue over the holiday season but we will continue to give our monthly donations. I would suggest contacting the Elk River location they also work with Angle of Hope. Good luck and thank you for taking an interest in animal welfare.

“The” Chuck
Chuck & Don’s Pet Food & Supplies
www.chuckanddons.com | On Facebook, Twitter and Instagram

Do we sell heart shaped urns?


Question

4 years ago I purchased a heart shaped urn when my cat passed away. Do you still order or sell them? Her sister has now passed away and I would like them to have matching urns
Cindy Jorgenson

Answer

Hi Cindy,
Yes, we do still sell the heart shaped urns as well as the stands.

We are sorry for your loss.

Thank you for writing.

“The” Chuck
Chuck & Don’s Pet Food & Supplies
www.chuckanddons.com | On Facebook, Twitter and Instagram