You can become a Friend of Chuck by creating an online account and making a purchase online. Online purchases earn Reward Points that are redeemable online.

What are Reward Points?

Reward Points are our way of giving back to our customers. You get 4% back on every purchase!*

Current exchange rates:

25 Reward points = $1.00

$1.00 spent = 1 Reward Point earned

When you log in and complete a purchase online, Reward Points are automatically added to your online account. Please note for timing, the points will post when your order is picked up or shipped.

How do I check my Reward Points balance?

Click the "Friends of Chuck" or Paw widget on the bottom left of your screen, log in to your online account and you’ll see your point balance and reward history.

How do I use my Reward Points?

1. 1. Click the "Friends of Chuck" or Paw widget on the bottom left of your screen.

        2. Sign in and click on "Ways to Redeem." Then click "Redeem."
        3. Choose how many points you want to redeem and click "Redeem" again.
        4. A code will be created to use at checkout. Click "Apply Code" and it will automatically be added to your cart.
        5. You can add to cart and check out now or come back later and use that code. It will be saved on your account and emailed to you.

Check our FAQ for more information or contact Customer Service with any questions you have.

Friends of Chuck Online Rewards Member program will operate under the existing program benefits for transactions through September 30, 2023. Effective October 1, 2023, all online transactions will be integrated into the upgraded Friends of Chuck member program which will combine rewards for both online and store transactions and issue monthly rewards that can be redeemed in-store or online.  

Members with an online reward points balance as of October 1, 2023 will have 90 days or until December 31, 2023, to use their online reward balance. Reward points must be redeemed in increments of 25 points (equating to a $1 reward value) as such Chuck & Don’s will round customers points balance up to the next 25 value so the full balance is available for redemption through December 31, 2023.  

For example: If a member has a 102 point balance, Chuck & Don’s will round their points value to 125 points to provide the opportunity to use the 2-point balance (102 – 100 = 2).  

If a member has already converted online reward points into an online discount code but has not yet used the promotion code, this code will be valid through December 31, 2023.   

Loyalty Program Terms & Conditions 

*Online Reward Points are not redeemable in-store and can only be used on "one-time purchase" orders currently. Reward points expire after 90 days.

In order to become a member of the Friends of Chuck loyalty program: 1.) You must have one unique valid email to participate, and 2.) Promotional Rewards such as offers to earn extra bonuses may be subject to activation via a click-to-activate email or through online activation. 

Program is subject to change at the discretion of Chuck & Don's.