Ask Chuck

How can I best transition my cats from free feeding to a feeding schedule?

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  1. Do people bring their animals into your stores like Petco?

    Yes, we allow pets to visit in our stores as long as they're well behaved and on a leash.

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  2. Do you carry a Nutrisource product that does not contain peas, lentil, or potatoes?

    Grain free foods have a starch binder of pea, potatoes and lentils. Foods with grains do not have those ingredients because their starch binder is rice. Therefore, the only Nutrisource foods that do not have the ingredients pea, lentil or potato, are the rice based (with grains) foods. 

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  3. What is the average cost to have a pet tag made?

    The average cost of a pet ID tag within our stores is between $7.99 and $11.99.

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  4. Is there anything we can use to calm my dog down due to the fireworks?

    Question: My poor dog will be a mess when the 4th arrives because of fireworks. We have a thunder jacket, Melatonin and nothing works. I'm worried about drugs. Is there any natural thing he can use? Fireworks go on and on thru the month sometimes. 


    Fireworks and thunder storms can be so scary! We whole-heartedly applaud you for trying to help your pup. We would strongly encourage you to continue trying the Thunder Shirt, but with a small disclaimer: Thunder Shirts can be an amazing tool in your arsenal of anti-anxiety options but do need to be “charged” for some dogs. This means using it when nothing bad is happening: put it on for 5-15 minutes, give lots of treats and praise, play with a favorite toy, give a frozen Kong or a raw meaty bone (chewing releases endorphins!) and repeat daily until the shirt is something they look forward to. At this point, it’s ready to be used as an anti-anxiety tool.

    Until you get the Thunder Shirt “charged up,” there are a

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  5. Looking to switch from grain free to good grains for my English bulldog. What are some good options?

    Switching foods can be hard on some animals. There is no single food that we suggest over another. Your best course of action is to go to your local Chuck & Don's and speak to an employee on staff. They will be able to go over all of the different foods that we offer with grains. There are many factors that go into picking a food for your dog such as; are they active? How old are they? Do they have any allergies? How sensitive is their stomach? These are all important questions when considering changing your pet's diet and we want to make sure that we can give you the most educated information we can. Stop by a local store today to help find a new food for your English bulldog!

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  6. Do you make pet tags?

    Our stores do carry a select variety of pet tags that can be made in the store.

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  7. What is your return policy?

    We accept returns within 45 days with original receipt (if not a Friend of Chuck) and if the bag of food is at least half full.


    If you have a product that you would like to return that falls outside of those guidelines please connect with your nearest store.  Your pets health, happiness and your comfort with us is, and always will be, our highest priority.

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  8. Do you have goldfish?

    We do not sell live fish at any of our locations.

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  9. Do you accept PayPal online?

    Currently we do not accept PayPal online however, it is something that we are looking into.

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  10. Does Chuck & Don's Sell Pigs Ears for Pets?

    Yes we do!

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